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Terms of Use

Last updated: June 18, 2026

Acceptance of Terms

By accessing and using the vibrant-soar website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Service Description

vibrant-soar provides professional office cleaning services to commercial clients throughout the United Kingdom. Services are delivered according to agreed schedules and specifications outlined in individual service agreements.

Website Use

You may use our website for lawful purposes related to learning about and requesting our services. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website or related systems
  • Transmit any harmful code, viruses, or malicious software
  • Collect or harvest information about other users
  • Interfere with the proper functioning of the website

Service Agreement Terms

When you engage our cleaning services, the following terms apply:

Service Scheduling

Services are provided at scheduled times agreed upon between vibrant-soar and the client. Changes to scheduled service times require at least 24 hours notice.

Access Requirements

Clients must provide appropriate access to premises during scheduled service times. This includes keys, access codes, or arrangements for entry as needed.

Client Responsibilities

Clients are responsible for:

  • Providing a safe working environment for cleaning staff
  • Securing valuable items and confidential materials
  • Notifying us of any hazardous materials or special conditions
  • Ensuring clear access to areas requiring cleaning

Cancellation Policy

Services may be cancelled with 48 hours notice without penalty. Cancellations with less notice may incur a cancellation fee of 50% of the scheduled service cost.

Pricing and Payment

Prices for services are as listed on our website or as agreed in individual service contracts. Payment terms are net 30 days from invoice date unless otherwise agreed. Late payments may incur interest charges at the rate of 2% per month.

Liability and Insurance

vibrant-soar carries comprehensive liability insurance for our cleaning operations. Our liability is limited to direct damages caused by our negligence during service delivery. We are not liable for:

  • Pre-existing damage to property or surfaces
  • Damage resulting from client failure to disclose hazardous conditions
  • Indirect or consequential damages
  • Loss of business or profits

Quality Guarantee

We stand behind the quality of our work. If you are not satisfied with a completed service, notify us within 24 hours and we will return to address the issue at no additional cost.

Confidentiality

Our staff are trained to respect client confidentiality. We will not disclose any information about your business operations, documents, or premises to third parties except as required by law.

Termination

Either party may terminate ongoing service agreements with 30 days written notice. Immediate termination may occur if either party materially breaches these terms and fails to remedy the breach within 14 days of notification.

Intellectual Property

All content on the vibrant-soar website, including text, images, logos, and design elements, is owned by vibrant-soar or licensed for use. You may not reproduce, distribute, or create derivative works from this content without written permission.

Third-Party Links

Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content or practices of linked sites. Your use of third-party websites is at your own risk.

Disclaimer of Warranties

The website is provided on an "as is" basis without warranties of any kind, either express or implied. While we strive to keep information accurate and current, we make no guarantees about the completeness or accuracy of website content.

Indemnification

You agree to indemnify and hold vibrant-soar harmless from any claims, damages, or expenses arising from your use of our website or services, including any violation of these Terms of Use.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes indicates acceptance of the modified terms.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect.

Contact Information

For questions about these Terms of Use or our services, contact us at:

[email protected]

vibrant-soar

Professional office cleaning services throughout the United Kingdom, delivering consistent quality and reliability.

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